USAC Website Privacy Policy

The Universal Service Administrative Company (“USAC”) administers the Lifeline Program which is a federal program that helps eligible consumers pay for wireless or home telephone service by discounting monthly service bills. At least once each year, consumers who receive Lifeline Program-supported service must recertify that 1) they remain eligible, and 2) no one else in their household receives Lifeline Program-supported service. This website, including its content, systems, and networks, provides information about and services related to the recertification requirement in the Lifeline Program (“Website”).

This Website is to be used by individuals who (1) are at least 18 years old, (2) are located within the United States, including its various states and territories (collectively referred to as “United States”), (3) have read the Terms of Use and Privacy Policy (collectively referred to as “Terms”), and (4) accept these Terms. If you cannot confirm each of (1) through (4) above, then you may not access or use the Website.

USAC may amend the Terms from time to time, with or without notice to you. You can see when these Terms were last revised by referring to the “Last Modified” date on this page. Your continued access to or use of the Website after USAC has posted revised Terms signifies your acceptance of such revised Terms. No other amendment to or modification of these Terms will be binding unless in writing and signed by USAC’s duly authorized representative or posted to the Website by USAC’s duly authorized representative.

TERMS OF USE

USE OF THE WEBSITE

USAC makes the Website available to you for access within the United States solely to enable you to file your own Lifeline Program Annual Recertification Form electronically with USAC in accordance with 47 C.F.R. § 54.410. (“Authorized Purpose”)

You may use the Website solely for your non-commercial, personal purposes.

Certain features of the Website allow you to post and submit data. You represent and warrant to USAC that you have all necessary rights, permissions, licenses and/or consents to post and submit the data you provide. It is your responsibility to ensure the data provided through this Website is submitted timely and accurately.

The Website may only be used for its Authorized Purpose. This system is monitored, recorded and subject to audit. Any unauthorized use or misuse of this system is strictly prohibited and subject to legal action, including criminal prosecution and civil penalties. USAC is not responsible for any costs or expenses incurred by you as a result of your use of the Website.

Notify USAC if you know or have a reasonable suspicion that any person or entity has accessed or used the Website other than for the Authorized Purpose.

You waive any claim you may have against USAC relating to its use of the information you provide on the Website, except to the extent such claim is caused by USAC’s material violation of laws or willful misconduct.

ELECTRONIC SIGNATURE

By logging into the system and completing the screens presented to you, you have electronically signed and certified the information you provided. Your electronic signature has the same legal effect as an original signature.

RESTRICTIONS

You may not use, or allow others to use, the Website in any manner other than as expressly allowed in these Terms. You may not: (i) reverse engineer, decompile, disassemble, re-engineer or otherwise create or attempt to create or permit, allow, or assist others to create the source code of the Website; (ii) copy (except you may print screens of the Website for your non-commercial, non-public, personal use only), modify or create derivative works of the Website; (iii) attempt to gain unauthorized access to the Website; or (iv) use the Website in whole or in part for any purpose except as expressly allowed under these Terms (including without limitation access to the Website by any person or entity that is not using the Website in furtherance of the Authorized Purpose). In using the Website, you may not (a) falsely state or otherwise misrepresent information; (b) use or provide any fraudulent, misleading or inaccurate information; (c) defame, abuse, harass, or violate the rights of others, including without limitation others’ privacy rights or rights of publicity; (d) access or use (or attempt to access or use) another user’s information; (e) transmit any viruses, worms, trojan horses, malware, or other items of a destructive nature; (f) “frame” or “mirror” any portion of the Website; (g) use any robot, spider, site search/retrieval application or other manual or automatic device or process to retrieve, index, “data mine” or in any way reproduce or circumvent the navigational structure or presentation of the Website; (h) use the Website for illegal activity; or (i) probe, scan or test the vulnerability of the Website, breach the security or authentication measures on the Website, or take any action that imposes an unreasonable or disproportionately large load on the infrastructure of the Website.

TERMINATION OF ACCESS

USAC may, in its sole discretion, terminate or suspend your access and authority to use all or part of the Website for any reason or no reason, with or without notice to you.

COMPLIANCE WITH LAWS

You will comply with all laws, rules and regulations applicable to your use of the Website.

COPYRIGHT & TRADEMARKS

This Website is protected by United States copyright laws, and belongs to USAC or its partners, affiliates, contributors or third parties. You may print screens of the Website for your non-commercial, non-public, personal use only. You are prohibited from using any of the marks or logos appearing throughout the Website.

RESERVATION OF RIGHTS

USAC will at all times solely and exclusively own all right, title, and interest in and to the Website, and all intellectual property or other rights in the foregoing, including but not limited to any and all modifications and derivative works. No licenses are granted by implication or estoppel, and all rights not expressly granted by USAC herein are expressly reserved by USAC.

DISCLAIMER

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, YOU ACKNOWLEDGE AND AGREE THAT THE WEBSITE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITH NO WARRANTIES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. USAC DOES NOT WARRANT THE WEBSITE WILL BE ERROR-FREE OR PROVIDED OR BE AVAILABLE WITHOUT INTERRUPTION OR WITH CONTINUOUS ACCESS, OR SECURE, OR THAT ERRORS OR DEFECTS CAN OR WILL BE FIXED, AND USAC ASSUMES NO LIABILITY WHATSOEVER FOR THE WEBSITE OR YOUR USE OF THE WEBSITE. THE FOREGOING DISCLAIMERS ALSO APPLY TO USAC’S SUPPLIERS AND LICENSORS OF PRODUCTS AND SERVICES. USAC makes no representations or warranties as to the accuracy or completeness of the Website, and you accept responsibility for, and acknowledge that you exercise your own independent judgment in, your use of the Website and any results obtained therefrom.

LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, IN NO EVENT SHALL USAC OR ITS SUPPLIERS OR LICENSORS BE LIABLE FOR LOSS OR DAMAGE OF LOST PROFITS OR REVENUES OR SIMILAR ECONOMIC LOSS, OR FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, COST OF SUBSTITUTE GOODS OR SERVICES, INDIRECT OR PUNITIVE DAMAGES, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR NON-PERFORMANCE OF THESE TERMS OR THE WEBSITE, EVEN IF USAC HAS BEEN ADVISED OF SUCH CLAIM. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, USAC’S TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING UNDER THESE TERMS, YOUR USE OF THIS WEBSITE OR OTHERWISE ARISING FROM THE TRANSACTIONS CONTEMPLATED HEREIN REGARDLESS OF THE FORM OF ACTION (INCLUDING, BUT NOT LIMITED TO, ACTIONS FOR BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, RESCISSION AND BREACH OF WARRANTY) SHALL NOT EXCEED $100.

GENERAL PROVISIONS

  1. Entire Agreement/No Waiver. These Terms constitute the entire agreement of the parties with respect to the subject matter hereof and supersedes all previous and contemporaneous agreements, understandings, and arrangements.
  2. Updates/Changes/Support. USAC may, but has no obligation to provide updates, support or maintenance with respect to the Website. Any changes or updates USAC may make to the Website may occur at any time and without notice. USAC is not responsible for any costs or expenses incurred by you as a result of USAC’s changes or updates to the Website.
  3. Enforcement. If any part of these Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, it will not impact any other provision of these Terms, all of which will remain in full force and effect.

PRIVACY POLICY

This Privacy Policy explains the way in which USAC uses personal data. By visiting or using this Website, you consent to the data collection and use practices described in this Privacy Policy.

COLLECTION OF INFORMATION

  1. Information You Provide. Personal data is any information that allows you to be identified. USAC collects personal data you provide through such methods as your submission of forms or questions through the Website. The types of personal data USAC collects includes your name, address, telephone number, date of birth, last four digits of your social security number, and Lifeline eligibility information. Your use of the Website and the actions you take while on the Website represent your consent for USAC to use the information collected.
  2. Information Automatically Collected. When you visit the Website, certain information regarding your time at the Website is automatically collected. This information includes, but is not limited to your IP address, browser type, domain names, access times, pages viewed, and referring website addresses. This information is used to provide general statistics about Website visitors and as otherwise provided in these Terms.

USE AND SHARING OF INFORMATION

USAC uses information it receives through this Website for purposes of administering universal service support mechanisms. USAC may disclose information to the Federal Communications Commission pursuant to 47 C.F.R. Section 54.702(j) or other authorized parties including pursuant to inquiries received under applicable law. USAC will disclose your information and the status of your recertification to the carrier who identified you as a subscriber. USAC engages contractors to assist with its administration of the recertification requirements of the Lifeline Program who will have access to the information you provide. USAC will also disclose information about you to USAC’s contractors for purposes of administering the Lifeline Program and/or serving and maintaining the Website.

Engaging in prohibited activity such as unauthorized access to or use of the Website is strictly prohibited and may result in civil and/or criminal punishment. If attempts are made to obtain unauthorized access to the system, USAC may provide information to the appropriate law enforcement officials.

Visited pages may be tracked in order to determine which areas of the Website are the most popular. This data may be used to deliver customized content.

INFORMATION SECURITY

USAC shall use commercially reasonable efforts to secure the information you provide. You must also take reasonable efforts to secure the information you provide such as logging out of the Website before leaving it to prevent access to your information from subsequent users of that computer.

USE OF COOKIES

A cookie is a text file that is placed on the hard disk of your computer by a web page server. This Website may use cookies to assist you with making your online experience more individualized. Cookies are uniquely assigned to you, and are read by a web server in the domain that issued the cookie to you.

USE OF WEB BEACONS

This Website may contain electronic images known as web beacons. Web beacons are used to compile aggregated statistics concerning the use of the Website. Web beacons collect a limited set of information including a cookie number, the time and date of a page view and a description of the page on which the web beacon resides.

UNSOLICITED EMAIL, SPAMMING AND SPOOFING

You may not use this Website to transmit unsolicited email. You may not send unsolicited email to this Website or to anyone whose email address includes the domain name used on this Website. You may not use this domain name as a pseudonymous return email address for any communications that you transmit from another location or through another service. You may not pretend to be someone else or spoof another person’s identity when using this Website.

If you have any concerns about privacy issues, or would like to correct, update or supplement personal data, please contact USAC.